Return Policy

 

If you are not completely satisfied with your purchase, please return it to us and we will gladly issue a refund or process an exchange within 30 days of the purchase date.

We provide you with complimentary free shipping for all online returns and exchanges in the Continental United States. A prepaid return will be included with your order. Please use this label to send your return or exchange package back to us at no shipping cost to you.
Items must be unworn, unwashed, undamaged and unused with all original tags attached.

 

Online Returns Procedure:
•    Complete the return/exchange form that was included with your order and enclose it with your return package.
•    If you are returning item(s) only, complete the "Returns" section. If you are exchanging item(s), complete the "Returns" section and complete the "Exchanges" section. Please Note: we will not be able to process your refund and we will send your package back to you if you do not include this form with your return.
•    Complete the "Your Information" section if the exchange order requires information that is different from your original order.
•    Pack and seal the return form with the merchandise you wish to return securely in the original box.  All returned merchandise must be unworn and in new condition with the original tags attached.
•    Fill in the "From" section on the return (included with your order) and affix the label to the outside of your return package.
•    Drop off you return package at any USPS Location
Please retain the portion of the Label with your tracking number. This number is required to track your return/exchange package.


Refunds
Once we receive your return package, your refund will be processed within 5 business days. Please allow another 2 to 4 business days for the credit to post to your credit card account, and an additional 1 to 2 billing cycles for the credit to appear on your billing statement as each bank's processing time varies. Credit will be issued for the original amount that was paid for the merchandise, excluding shipping fees. Refunds will be issued in the original form of payment only.

Exchanges Policy

 

Exchange Process
Once we receive your return/exchange package, two transactions will take place:
•    We will process a refund for your returned item(s) in the original form of payment.
•    A new order will be placed for the new item(s) you have requested (subject to availability).  Your credit card will be billed once these new item(s) are shipped. At this time you may be contacted to provide verification or to update your billing information.


Exchange Availability
All exchange requests are subject to availability.  By the time your exchange request is received, there is a possibility that the item(s) you requested in exchange may no longer be available. If the item(s) you have requested in exchange for your return are no longer available at the time of processing, a refund will be issued for the returned item(s), and you will be notified via email.